Shipping policy

Welcome to Velivia. We’re excited to deliver your order and make sure your experience is smooth and transparent.

We currently ship to:

If your country is not listed at checkout, please contact us and we’ll do our best to assist.

Orders are processed within 1–3 business days after payment is confirmed.

You will receive a confirmation email with tracking information once your order has been shipped.

Estimated delivery times:

Please note: delivery times may vary due to customs delays or high seasonal demand.

All orders include a tracking number.
You can track your package using the link provided in your shipping confirmation email.

We are not responsible for delays caused by customs, postal services, or incorrect addresses provided by the customer.

If your order is lost or damaged during transit, please contact us and we’ll assist you:

If you have any questions about shipping, feel free to contact us at:

velivia.store@outlook.com

Country/Region